Frequently Asked Questions

Who is or better yet, what is Counseling Portal?

Counseling Portal is a wholly owned application and solution of Imagine Technologies and Consulting, LLC. We aim to bring both counselors and mental health therapists together with those in search of a mental health professional.



Do I need to be a member to use this site?

To those in search of a mental health professional, no. We do not (nor will we) ever request client information. For mental health professionals, we do have membership / subscription programs available.



Are there any known bugs with the application on this site?

Yes there are some. We are currently on version 1.0 and working out the bugs. Known issues in version 1.0 are:
1) Scroll bars and screen width 2) Public facing counselor profile screen layout / format



I am having an issue not mentioned above. Who do I contact for further support?

You may contact us in 1 of 3 ways: 1) Online chat via the webpage. 2) Email us at: info@imaginetechnologiesllc.com 3) Call us at (920) 252-4326



What membership / subscriptions are available?

For mental health professionals and counselors we offer multiple different memberhsip / subscriptions. Currently, we offer a basic and a premium membership / subscription. Both plans come with a free 7 day trial membership.



How do I sign up for a membership / subscription?

As we are working through the details to automate the membership / subscription process, please contact us at (920) 252-4326 or info@imaginetechnologiesllc.com to sign up. We expect to have full automation of the sign up process soon.



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